Privacybeleid

Tubclub B.V. Privacy Policy

Last updated: 22nd of January 2025

This Privacy Policy describes how Tubclub B.V. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit our website, use our services, or make a purchase through https://thewoodtub.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.

How we collect and use your personal data

To provide the Services, we collect personal data about you from various sources over the past 12 months, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect

The types of personal data we collect about you depend on how you interact with our Site and use our Services. "Personal data" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information we collect directly from you

Information you provide to us directly through our Services may include:

Basic contact information such as your name, address, phone number, email address.
Order details including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information such as your username, password, and security questions.
Shopping information including items you view, add to your cart, or add to your wishlist.
Customer service information including the information you choose to include in communications with us, such as messages you send via the Services.

Some features of the Services require you to provide certain information about yourself. You may choose not to provide this information, but it may limit your ability to use those features.

Information we collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information about your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payments and complete your orders.
When you visit our Site, open emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for their policies or practices. For more information, see the section below, Third-party websites and links.

How we use your personal data

Providing products and services. We use your personal data to provide you with the Services and fulfil our contract with you, including processing payments, fulfilling your orders, sending you account-related notifications, processing returns and exchanges, creating and maintaining your account, arranging shipping, and allowing you to post reviews.
Marketing and advertising. We use your personal data for marketing and promotional purposes, such as sending marketing communications by email, SMS, or post and displaying advertisements for products or services.
Security and fraud prevention. We use your personal data to detect, investigate, and take action against fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account details secure.
Communication with you. We use your personal data to provide customer support and improve our Services.

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with the operation of our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to improve our Site and Services, perform analytics, and better understand how users interact with the Services.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes under this Privacy Policy. These circumstances may include:

With vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order processing, and shipping).
With business and marketing partners, including Shopify, to provide services and display advertisements.
When you direct us to share information with third parties, such as shipping products to you or using social media integrations.
Within our corporate structure as part of managing a successful business.
In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, enforce service terms, and protect the Services and user rights.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal data:

Right to access. You may have the right to request access to the personal data we hold about you.
Right to erasure. You may have the right to request that we delete the personal data we hold about you.
Right to rectification. You may have the right to request that we correct inaccurate personal data we hold about you.
Right to portability. You may have the right to receive a copy of the personal data we have about you and to request that we transfer it to a third party.

Contact

If you have any questions about our privacy policy or wish to exercise any available rights, please email us at woodtub@tubclubonline.com or contact us at Amersfoortseweg 96, 3862NE Nijkerk.